Welcome!

I am Amber Xiaoyan Liu. I am an Assistant Professor in Information Systems & Analytics department at the Leavey School of Business, Santa Clara University. 

My research focuses on three primary domains: (i) socially responsible operations, (ii) operational innovations in online platforms, and (iii) healthcare operations. I also explore the operations-finance interface and Human-AI interaction in my research.

My research methodologies are tailored to specific research questions, primarily leveraging causal inference and machine learning while also employing approaches such as game-theoretic modeling, optimization, and field and survey experiments.

I earned my Ph.D. in Management (Concentration: Operations, Technology, and Information Management) at the Johnson School of Management, Cornell University.

Link to CV: [CV]

Google Site

ORCID

Research

Selected Journal Articles and Working Papers: